Water Department


Any questions concerning accounts (new accounts, old accounts, billing, etc.) call Calera City Hall at 205-668-3500. If you (the customer) or any contractors are going to do any digging on rights of way, you need to call Alabama One Call at 8-1-1 or 205-252-4444, for utility lines to be located to prevent damage to underground lines.

The Water Department produces water from wells and filters it at our micro filtration plant then distributes this water to residential, industrial, and commercial customers in our area as well as providing fire protection.

Our meters are read by radio equipped trucks and billing is done through city hall.


The Water Department is responsible for:

  • Making taps
  • Offering customers advice on their water problems
  • Repairing and performing maintenance on fire hydrants
  • Repairing water leaks on water mains and service lines
  • Replacing meters
  • Setting meters
  • Troubleshooting problems in the system

Reporting Issues

Report any leaks or work that needs to be repaired or done to the Public Works Department at 205-668-3511. After hours, please call 205-668-3500.

Cancelling Service

To cancel service, please click here.